"Chick-fil-A operators must be as comfortable rolling up their sleeves in the kitchen as they are shaking hands in the dining room," Hannah said.
The company also puts a big emphasis on community service and encourages franchisees to be actively involved in the communities where they live and work.
"Oftentimes, several operators in a market will combine resources to market events through advertising and promotion," Hannah said. "Our daddy-daughter date nights are an example of this."
The application process
Chick-fil-A gets more than 20,000 inquiries from franchisee candidates every year. From those candidates, Chick-fil-A selects between 75 to 80 new franchisees annually, Hannah said.
To apply, candidates have to submit a form through the company's website expressing their interest.
Chick-fil-A will then contact the candidates for interviews. The company may also interview candidates' friends, family members, and business partners.
Once they are selected and hired, franchisees have to undergo a multi-week training program before they can open and operate their own restaurant.
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